Skip to Content

Day Spa Etiquette

So that you may completely surrender to your spa experience, there are a few helpful points of etiquette that will enhance your journey.

Arrival

As your treatment has been especially reserved for you, please arrive 15 minutes prior to your appointment. Should you be travelling from Queensland, please consider the one hour time difference during day light savings.

Environment

For the relaxation, enjoyment and privacy of all our guests, mobile phones and other electro are not permitted. We also ask that you speak quietly during your time at the Spa. Please bring your swim wear and enjoy some time by the pool, have a sauna or relax with a Spa.

Book Spa treatments in advance

We highly recommend you book Spa treatments and any additional activities in advance prior to your arrival. This will ensure time is allocated and you don’t miss out. Our Day Spa managers will contact you prior to arriving to discuss your requests. If you have any further Spa queries, contact the Gaia Day Spa direct Ph: 02 66 871 670 or email info@gaiaretreat.com.au

Attire

For your comfort, a robe and slippers will be provided. There is also a locker for your personal belongings.

Health Matters

Please inform us of any health related issues you may have at the time of booking. Conditions we need to know about include (but are not limited to) things like: high blood pressure, heart conditions, allergies and pregnancy. If you are unsure whether something might be important, please discuss this with Spa staff. Also, the consumption of alcohol before, during or immediately after Spa treatments is not recommended.

Spa Cuisine

It is possible for our Spa guests to enjoy lunch or dinner at our Kukura House. This is the perfect way to complete and nourish your Gaia visit and make it a joint experience with friends or family. Bookings are essential.

Cancellation Policy

We require 24 hours notice to reschedule or cancel appointments. Cancellations outside this time will be charged the full treatment fee.